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SKU: U4817E

HP 3-year Return to Depot Notebook Service U4817E

R 870.00

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    Description

    HP 3-year Return to Depot Notebook Service U4817E

    HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center.

    Benefits

    Your choice of shipment options

    Send your hardware to the HP designated repair center, deliver it in person or arrange for pickup - choose the service with the shipment option that works best for you.

    Reliable offsite repair

    Enjoy expertise and experienced offsite service for quick and affordable repairs on the technology you use to run your business.

    Support you can count on

    Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

    Features

    • Remote problem diagnosis and support
    • Offsite support and materials
    • Return shipment
    • Shipment to the HP designated repair center
    • Turnaround time
    • Coverage window

    Technical Specification

    Support type: Return to depot
    Duration: 3 years
    Response time: Repaired within 3-7 business days
    Coverage window: Standard workdays - 9 hours
    Place of service: Offsite
    Service method: Depot repair
    Logistics options: Customer carry-in or shipment
    Warranty coverage: In warranty
    Care Pack type: Electronic
    Products Covered By This HP Care Pack Service: 
    • HP Consumer Notebook - HP/Compaq Notebook
    • HP Consumer Notebook - Pavilion Notebook
    • HP Consumer Notebook – Previous Series - Folio Notebook
    • HP Consumer Notebook – Previous Series - HP Pavilion/Slatebook x2 Detachable
    • HP Consumer Notebook – Previous Series - Mini
    • HP Consumer Notebook – Previous Series - Mini/Netbook
    • HP Consumer Notebook – Previous Series - Pavilion dm1 Notebook
    • HP Consumer Notebook – Previous Series - Pavilion Notebook
    • HP Consumer Notebook – Previous Series - Presario Notebook

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