SKU: UA6H9E

HP 3-year Next Business Day Response Onsite with Defective Media Retention and Accidental Damage Protection Notebook Hardware Support UA6H9E

R 1,999.00

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    Description

    HP 3-year Next Business Day Response Onsite with Defective Media Retention and Accidental Damage Protection Notebook Hardware Support UA6H9E

    When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it - so you can get back to work.

    Benefits

    We’ll be there the next business day

    In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

    Support you can count on

    Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

    Protect against accidents

    Accidents happen. In the event that peril finds your PC, don’t worry - accidental damage protection covers spills, drops, falls and more.

    Stay in control of your data

    Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

    Features

    • Remote problem diagnosis and support
    • Next business day onsite hardware support
    • Replacement parts and materials included
    • Formal escalation procedures and management
    • Access to electronic support information and tools
    • HP remote system access and support
    • Accidental Damage Protection
    • Defective Media Retention

    Technical Specification

    Support type: Onsite repair
    Additional support option: Accidental damage protection; Defective media retention
    Duration: 3 years
    Response time: Next business day response
    Coverage window: Standard workdays - 9 hours
    Place of service: Onsite
    Service method: Onsite repair
    Warranty coverage: In warranty
    Care Pack type: Electronic
    Additional information: Excludes external monitor
    Products Covered By This HP Care Pack Service: 
    • HP Business Notebook - HP 6xx ProBook/EliteBook Series 3/3/0 Warranty
    • HP Business Notebook - HP 6xx ProBook/EliteBook Series 3/3/3 Warranty

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