HP 3-year NBD Response Onsite w/Accidental Damage Protect/Defective Media Reten HW Support Warranty

HP 3-year NBD Response Onsite w/Accidental Damage Protect/Defective Media Reten HW Support Warranty

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day1 Onsite Service with Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.

Protect against accidents

Accidents happen. In the event that peril finds your PC, don’t worry—accidental damage protection covers spills, drops, falls and more.

Stay in control of your data

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

We’ll be there the next business day

• Remote problem diagnosis and support
• Next business day[1] onsite hardware support
• Replacement parts and materials included
• Formal escalation procedures and management
• Access to electronic support information and tools
• HP remote system access and support
• Accidental Damage Protection
• Defective Media Retention

Specifications

Support type: Onsite repair

Additional support option: Accidental damage protection; Defective media retention

Duration: 3 years

Response time: Next business day response

Coverage window: Standard workdays - 9 hours

Place of service: Onsite

Service method: Onsite repair

Warranty coverage: In warranty

Additional information: Excludes external monitor

Additional support option: Accidental damage protection; Defective media retention

Care Pack type: Electronic

Coverage period (month): 36

Coverage window: Standard workdays - 9 hours

Datasheet publication number: 4AA5-6385

Duration: 3 years

Place of service: Onsite

Response time: Next business day response

Service features, header: Access to electronic support information and tools

Service features, header: Accidental Damage Protection

Service features, header: Defective Media Retention

Service features, header: Formal escalation procedures and management

Service features, header: HP remote system access and support

Service features, header: Next business day[1] onsite hardware support

Service features, header: Remote problem diagnosis and support

Service features, header: Replacement parts and materials included

Service method: Onsite repair

Support type: Onsite repair

UNSPSC code: 81111812

Warranty coverage: In warranty

Warranty type: S