HP 2-year Return to Depot Notebook Hardware Support UK734E

HP 2-year Return to Depot Notebook Hardware Support UK734E

When your PC is experiencing a problem, you want it fixed. With HP Return to Depot, you can get assistance to resolve most issues by phone or online chat. And for more serious problems, send your unit to an authorized repair center near you. Our expert technicians will diagnose and repair your device within 4-7 business days1, and we’ll pay for its return shipment – so you can get back to business. Return to Depot is a cost-effective alternative to onsite service, and includes labor, parts, and materials.

High-quality support

Get remote assistance telephone support to start resolving the issue. Bring your PC to an HP-designated repair center to be repaired or replaced, if the issue cannot be solved remotely.

Reliable, lower-cost alternative to onsite support

For products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.

• Remote problem diagnosis and support
• Repair at HP designated repair center
• Labor, replacement parts, and materials included
• Prepaid return shipment of a functional unit back to your location
• Four to seven business days standard turnaround time (may vary by geographic location)

Specifications

Support type: Return to depot

Duration: 2 years

Response time: Repaired within 3-7 business days

Coverage window: Standard workdays - 9 hours

Place of service: Offsite

Service method: Depot repair

Logistics options: Customer carry-in or shipment

Warranty coverage: In warranty

Additional information: Excludes external monitor