Delivery Information

Delivery of Products

The anticipated time of delivery of any Products via the Website shall be indicated at the time that any order is accepted by us.

For all orders follow the below delivery estimates. Please note that these estimates are based on stock availability and are subject to the receipt of your payment in our bank account.

JHB Delivery Estimates: 1-4 working days

CPT Delivery Estimates: 2-4 working days

DBN Delivery Estimates: 2-4 working days

Other Outlying Area Delivery Estimates: 3-5 working days

No deliveries will be made on public holidays and during weekends.

  • Delivery is subject to stock availability at the time with distributors and is dependent on geographical location.
  • Delivery estimate will commence from when payment is reflecting in our bank account and not from time of order.
  • Next business day delivery means that delivery will take place before 5:00 pm the following business day only once payment has been received.
  • Subject to the client placing and paying for an order before 11:00 am during working hours.
  • All orders 10kgs and more, will be delivered via road freight and delivery is estimated at 4 working days.


Our delivery partner is Dawn Wing. Dawn Wing can ship to any physical address within South Africa but unfortunately we can't ship to Postal boxes. 

We hold stock of some items but other items we order from suppliers. 

We will only start processing your order once we have received your payment in our account. Please note stock availability may fluctuate until then and on the odd occasion the supplier may run out of stock. 

We will process your orders as quickly as possible. Orders placed on weekends or holidays are processed the following business day.


HP Employee Purchases

Please note, for HP Employee Purchases, all orders need to be approved internally by HP and may require an additional working day for delivery.


Special Orders

Certain special orders, including custom products, special configurations, and build to order PCs, require varying order lead times. 


Delivery Rates

Orders over R450 - Free Delivery

Orders under R450 - R45.00 


 Late Delivery

If a Product purchased from HP Shop is not delivered within the agreed delivery period, or where no specific period was agreed, within 30 days after having purchased the Product, the ECT Act entitles you to cancel such sale on 7 (seven) days’ notice to HP Shop by phoning 0861 477467. Should the Product purchased be unavailable, HP Shop shall notify you and issue a full refund within 30 (thirty) days after such notice.