HP 5-year Next Business Day Onsite w/Defective Media Retention Notebook Support UB0E9E

HP 5-year Next Business Day Onsite w/Defective Media Retention Notebook Support UB0E9E

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.

Features:

• Remote problem diagnosis and support
• Onsite hardware support
• Replacement parts and materials included
• Escalation management
• Access to electronic support information and tools
• HP remote system access and support
• Defective Media Retention

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Stay in control of your data

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

We’ll be there the next business day

In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

Technical Specifications:

Support type: Onsite repair

Additional support option: Defective media retention

Duration: 5 years

Response time: Next business day response

Coverage window: Standard workdays - 9 hours

Place of service: Onsite

Service method: Onsite repair

Warranty coverage: In warranty

Additional information: Excludes external monitor