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The anticipated time of delivery of any Products via the Website shall be indicated at the time that any order is accepted by us.
For all orders follow the below delivery estimates. Please note that these estimates are based on stock availability and are subject to the receipt of your payment in our bank account.
JHB Delivery Estimates:
Day order placed |
Time order placed |
First possible delivery day |
Monday – Friday |
Before 11am |
1 working day delivery |
Monday – Friday |
After 11am |
1-2 working days delivery |
Saturday & Sunday |
Any time |
1-2 working days delivery |
CPT Delivery Estimates:
Day order placed |
Time order placed |
First possible delivery day |
Monday – Friday |
Before 11am |
2 working days delivery |
Monday – Friday |
After 11am |
1-3 working days delivery |
Saturday & Sunday |
Any time |
1-3 working days delivery |
DBN Delivery Estimates:
Day order placed |
Time order placed |
First possible delivery day |
Monday – Friday |
Before 11am |
2 working days delivery |
Monday – Friday |
After 11am |
1-3 working days delivery |
Saturday & Sunday |
Any time |
1-3 working days delivery |
Other Outlying Area Delivery Estimates:
Day order placed |
Time order placed |
First possible delivery day |
Monday – Friday |
Before 11am |
2-3 working days delivery |
Monday – Friday |
After 11am |
5 working days delivery |
Saturday & Sunday |
Any time |
5 working days delivery |
Our delivery partner is Dawn Wing. Dawn Wing can ship to any physical address within South Africa but unfortunately we can't ship to Postal boxes.
We hold stock of some items but other items we order from suppliers.
We will only start processing your order once we have received your payment in our account. Please note stock availability may fluctuate until then and on the odd occasion the supplier may run out of stock.
We will process your orders as quickly as possible. Orders placed on weekends or holidays are processed the following business day.
HP Employee Purchases
Please note, for HP Employee Purchases, all orders need to be approved internally by HP and may require an additional working day for delivery.
Special Orders
Certain special orders, including custom products, special configurations, and build to order PCs, require varying order lead times.
Delivery Rates
Delivery Rates: All orders over R200 qualify for free shipping. The qualifying value for free shipping is the total value of the products after redemption of any voucher discount code. All orders under a total of R200 will be charged a R35 shipping fee.
Delivery is country wide.
Delivery is dependent on your geographical location. Alternate arrangements and additional pricing are required for areas outside the standard delivery radius.
Late Delivery:
If a Product purchased from HP Shop is not delivered within the agreed delivery period, or where no specific period was agreed, within 30 days after having purchased the Product, the ECT Act entitles you to cancel such sale on 7 (seven) days’ notice to HP Shop by phoning 0861 477467. Should the Product purchased be unavailable, HP Shop shall notify you and issue a full refund within 30 (thirty) days after such notice.