Delivery Information

Delivery of the Products

 The anticipated time of delivery of any Products via the Website shall be indicated at the time that any order is accepted by us.

For all orders follow the below delivery estimates. Please note that these estimates are based on stock availability and are subject to the receipt of your payment in our bank account.

 

JHB Delivery Estimates:

Day order placed 

Time order placed

First possible delivery day 

Monday – Friday

 Before 11am

 1 working day delivery

Monday – Friday

 After 11am

 1-2 working days delivery

Saturday & Sunday

 Any time

 1-2 working days delivery

 

CPT Delivery Estimates:

Day order placed 

Time order placed

First possible delivery day 

Monday – Friday

 Before 11am

 2 working days delivery

Monday – Friday

 After 11am

 1-3 working days delivery

Saturday & Sunday

 Any time

 1-3 working days delivery

 

DBN Delivery Estimates:

Day order placed 

Time order placed

First possible delivery day 

Monday – Friday

 Before 11am

 2 working days delivery

Monday – Friday

 After 11am

 1-3 working days delivery

Saturday & Sunday

 Any time

 1-3 working days delivery

 

Other Outlying Area Delivery Estimates:

Day order placed 

Time order placed

First possible delivery day 

Monday – Friday

 Before 11am

 2-3 working days delivery

Monday – Friday

 After 11am

 5 working days delivery

Saturday & Sunday

 Any time

 5 working days delivery

 

  • No deliveries will be made on public holidays and during weekends.
  • Delivery is subject to stock availability at the time with distributors and is dependent on geographical location.
  • Delivery estimate will commence from when payment is reflecting in our bank account and not from time of order.
  • Next business day delivery means that delivery will take place before 5:00 pm the following business day only once payment has been received.
  • Subject to the client placing and paying for an order before 11:00 am during working hours.
  • All orders 10kgs and more, will be delivered via road freight and delivery is estimated at 4 working days.

 

Our delivery partner is Dawn Wing. Dawn Wing can ship to any physical address within South Africa but unfortunately we can't ship to Postal boxes. 

We hold stock of some items but other items we order from suppliers. 

We will only start processing your order once we have received your payment in our account. Please note stock availability may fluctuate until then and on the odd occasion the supplier may run out of stock. 

We will process your orders as quickly as possible. Orders placed on weekends or holidays are processed the following business day.

 

HP Employee Purchases

Please note, for HP Employee Purchases, all orders need to be approved internally by HP and may require an additional working day for delivery.

 

Special Orders

Certain special orders, including custom products, special configurations, and build to order PCs, require varying order lead times. 

 

Delivery Rates

Delivery Rates: All orders over R200 qualify for free shipping. The qualifying value for free shipping is the total value of the products after redemption of any voucher discount code. All orders under a total of R200 will be charged a R35 shipping fee. 

Delivery is country wide.

Delivery is dependent on your geographical location. Alternate arrangements and additional pricing are required for areas outside the standard delivery radius.

 

 Late Delivery:

If a Product purchased from HP Shop is not delivered within the agreed delivery period, or where no specific period was agreed, within 30 days after having purchased the Product, the ECT Act entitles you to cancel such sale on 7 (seven) days’ notice to HP Shop by phoning 0861 477467. Should the Product purchased be unavailable, HP Shop shall notify you and issue a full refund within 30 (thirty) days after such notice.

 

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